Strategic Systems Integration: How One Operation Gained Real-Time Visibility Without Disrupting Workflows
- Industry: Environmental Services
- Scope: Operations, Finance, HR, Fleet, and Route Management
- Solutions: Data Integration, Dashboards, Co-Managed IT
A Complex Operation Needed a Smarter View
Based in Minnesota, this environmental services company handles everything from residential pickup and commercial recycling to dumpster rentals and one of the state’s busiest transfer stations. Precision and coordination are critical at every level.
Behind the scenes, seven separate systems were used to manage routing, fleet operations, finance, HR, and accounting. None of them were connected. Data was re-entered manually, reports were built in silos, and decision-makers lacked a real-time view of performance.
It became difficult to identify trends, respond quickly, or make confident business decisions. Leadership needed real-time insight across departments, supported by consistent and accessible data.
These systems weren’t connected. As a result:
- Teams were manually entering data across multiple platforms
- Reports lacked consistency and speed
- Operational inefficiencies were difficult to detect
- Leaders couldn’t access the metrics they needed to move quickly
A One-Partner Model That Brings It All Together
The team chose ITPartners+ for its ability to deliver across the full IT spectrum. Infrastructure, hardware, data integration, software, and analytics were all supported by a single partner. That unified approach allowed for seamless planning and execution across teams.
A Unified System Built for How They Work
ITPartners+ implemented a solution that brought together data from seven separate systems, enabling more efficient reporting and real-time visibility without requiring the organization to replace its existing platforms.
System Integration and Centralized Data Warehouse
- Brought data together from seven different software platforms
- Used a combination of APIs and direct SQL queries to automate data flow
- Built a standardized data model on an on-premise SQL Server to support consistent reporting
Dashboards Designed for Action
- Developed a financial dashboard using Microsoft PowerBI to provide real-time insight for leadership
- Created an operational dashboard for day-to-day visibility across the business
- Delivered interactive visualizations using Microsoft PowerBI and Microsoft Fabric
Infrastructure That Scales
- Leveraged Microsoft Azure and SQL Server for performance, security, and flexibility
- Gave teams a scalable platform to support future growth
Clearer Metrics. Faster Decisions. Better Outcomes.
With data centralized and visualized, teams across finance, sales, and operations gained the insight they needed, when they needed it.
Key Outcomes
- Significant reduction in time spent on manual data entry
- Faster and more accurate decision-making
- Strong user adoption across departments
- Full visibility into performance metrics from a single screen
“The most impressive technical win was taking data from numerous software systems, built on different technology platforms by different vendors, and unifying their data onto a single screen. This has been a big hit with the end-users.” – Lead Project Manager
Why The Project Worked
This success was the result of close collaboration and a solution designed to complement, not replace, existing tools and workflows. By delivering a flexible, integrated platform with actionable dashboards, ITPartners+ helped simplify the path from insight to action.
At a Glance
7 systems integrated into one reporting engine
Custom dashboards for finance and operations
APIs and direct SQL pipelines in place
Built on Microsoft Azure, PowerBI, Fabric, and SQL Server
On-premise data warehouse deployed
Fully adopted by end users
Ready to Simplify Your Systems?
