What are the Benefits of Co-Managed IT? Exploring the Advantages

August 7, 2023

Co-Managed IT

Co-Managed IT Services

Are you an IT director in need of a good resource to support your in-house IT department? Co-managed IT services could be the solution you need. By bolstering your existing IT team with the expertise and resources of an external provider, co-managed IT can provide a multitude of benefits, ranging from cost savings to enhanced project management.

Understanding the Co-Managed IT Service Model

Co-managed IT is a management model designed to amplify the capabilities of your internal IT staff. This model gives you the best of both worlds by allowing you to maintain control over your IT operations while gaining access to the vast resources and up-to-date knowledge of a co-managed IT service provider. This balance can be especially beneficial for organizations with limited resources or specific skill set gaps.

Key Benefits of Co-Managed IT Services

Co-managed IT services provide several notable advantages:

Control

Your internal IT team maintains control over operations, choosing which areas to manage in-house and which to outsource, according to your organization’s needs.

Expertise

By partnering with an external provider, your organization gains access to a wide range of IT professionals, expanding your skill set without the need for extensive training of team members.

Access to Robust Tools and Increased Responsiveness

Utilizing the extensive toolset of a co-managed IT service provider allows for central management of systems and fully integrated operations. This increases the capacity of your team to respond more quickly, proactively, and nimbly to issues or opportunities. In addition, the team’s effectiveness and efficiency can be greatly amplified without having to add more staff resources, thereby optimizing the use of your existing personnel.

Cost Savings

Co-managed IT services can lead to significant cost savings by allowing you to achieve more with fewer on-site resources.

Scalability

The co-managed service model is highly adaptable, scaling up or down in response to your organization’s evolving needs.

24/7 Support

Many co-managed IT providers offer round-the-clock support, which can be crucial for businesses operating outside standard business hours or dealing with unexpected challenges.

Keeping Pace with Technology

Access to IT professionals who are up-to-date with the latest technological trends and best practices allows your organization to stay competitive without the need for continuous in-house training.

Implementing Co-Managed IT Services

The first step in implementing co-managed IT services is conducting a comprehensive assessment of your existing IT department’s needs, skills, and resources. Once the gaps are identified, a co-managed IT service provider can step in to supplement these areas, providing services such as desk support or IT vendor management.

Need help with this process? We are here to help!

Choosing the right partner is essential for long-term success. Look for a provider who understands your organization, aligns with your goals, and can demonstrate a proven track record. Be sure to ask about their response times, security measures, and scalability.

Co-managed IT services can be an excellent way to enhance your existing IT team. Whether you’re seeking to bridge skill gaps, save on costs, or improve your overall IT management model, co-managed IT solutions could be a good fit for your organization.

In the end, it’s about forging a relationship that fosters open communication, mutual respect, and a shared commitment to driving your organization forward. Remember, it’s a partnership, not just a service. For more information – check out our list of top questions to ask before hiring a co-managed partner:

Frequently Asked Questions about Co-Managed IT Services

What are co-managed IT services?

Co-managed IT services combine the skills and resources of your internal IT staff with the expertise of an external IT provider. This model allows you to maintain control over your IT operations while gaining access to additional resources as needed.

Who can benefit from co-managed IT services?

Organizations with limited resources, specific skill set gaps, or those needing to scale up their IT capabilities can greatly benefit from co-managed IT services.

How do co-managed IT services work?

Co-managed IT services work by first assessing your existing IT department’s needs, skills, and resources. Once gaps are identified, a co-managed IT service provider steps in to supplement these areas.

What specific services can a co-managed IT provider offer?

Co-managed IT providers can offer a range of services, including but not limited to, 24/7 support, vendor management, desk support, and up-to-date technological expertise.

How can co-managed IT services lead to cost savings?

By supplementing your existing IT team with a team of external specialists, you can achieve more with fewer on-site resources. This efficiency can result in cost savings.

What's the difference between Co-Managed IT vs. Fully Managed IT?

The choice between fully managed and co-managed IT ultimately depends on your unique organization’s needs and circumstances. Whether you’re seeking complete IT support or looking for a partner to supplement your existing team, both models offer invaluable resources to help your business thrive in today’s digital landscape.

How scalable are co-managed IT services?

Co-managed IT services are highly scalable. As your organization grows or evolves, your co-management strategy can adapt accordingly.

How can co-managed IT services keep my organization up-to-date with technology trends?

Co-managed IT services give you access to IT professionals who are up-to-date with the latest technology trends and best practices. This enables your organization to stay competitive without the need for continuous in-house training.

Have more questions about the benefits of co-managed IT?

We’re here to help. Contact us at ITPartners+ to learn more about how co-managed services can bolster your existing IT team and help you save costs.