Smart Rollout Strategy Facilitates Seamless MFA Adoption for a Growing Municipality

Learn how a growing North Carolina county successfully implemented Multi-Factor Authentication (MFA) across 1,800 users through a strategic phased rollout.

The Challenges

The county faced a critical cybersecurity initiative: implementing Multi-Factor Authentication (MFA) across all departments. Their direct vendor proposed an all-at-once deployment, which presented significant operational challenges:

The county’s IT team did not have the bandwidth to manage MFA implementation for 1,800 users simultaneously.

A rapid rollout could significantly disrupt operations across multiple departments, creating challenges for the entire organization.

Financial constraints reduced the feasibility of an upfront lump-sum licensing investment, requiring an alternative approach.

Potential Impact of a Mismanaged Rollout

Without a structured implementation, the county risked operational inefficiencies, employee frustration, and compliance vulnerabilities. A poorly executed rollout could have led to increased support requests and security gaps.

Industry

Government

population

0 k +

gdp

$ 0 Billion +

total users

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This North Carolina county is experiencing significant growth, necessitating robust digital infrastructure to support its expanding population. As a government entity, the county prioritizes security and compliance, requiring scalable and effective IT solutions to maintain and enhance public services.

The Solution

A Phased Approach with ITPartners+

The county turned to ITPartners+ for a flexible and strategic approach to MFA implementation. Instead of a disruptive full-scale deployment, ITPartners+ recommended a three-phase rollout over four months. This approach allowed:

  • Departmental scheduling based on operational priorities.
  • Gradual adoption, reducing strain on IT resources.
  • Cost efficiency, saving over $10,000 in license fees by billing the project in phases.

“By strategically phasing the MFA rollout, we helped our partner save over $10,000 in upfront licensing costs while enabling their IT team to maintain seamless operations. Instead of overwhelming their resources with an all-at-once deployment, our approach allowed them to strengthen security at a pace that worked for their team and their budget. It’s a perfect example of how smart implementation planning can deliver both immediate cost savings and long-term operational benefits.”

– Sean Trudeau, Partner Executive

The Outcome

Enhanced Security and Efficiency

By partnering with ITPartners+, the county successfully implemented an MFA strategy that:

Why the County Chose ITPartners+

Final Thoughts

ITPartners+ provided the expertise and flexibility the county needed and provided the internal IT staff the support and time necessary to integrate MFA effectively without overwhelming internal resources.

By working in close partnership with the county’s IT team, ITPartners+ delivered a structured, efficient, and cost-effective MFA implementation. The result? A more secure, compliant, and scalable authentication system that aligns with the county’s long-term IT goals.

For more on how ITPartners+ can enhance security for government agencies, contact us!

A digital graphic with a dark blue and magenta color scheme. The top section features bold white text stating, 'When Security Meets Strategy: Smart Rollout Strategy Enables MFA Adoption for a Growing Municipality.' Below, a split section highlights cost savings, with large pink text reading, 'Saved over ,000 in upfront licensing costs.' On the right side, a magenta box contains an icon of a computer and mobile device secured with a padlock, alongside the ITPartners+ website URL, ITPARTNERS.COM.

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