FULLY MANAGED IT SERVICES
Fully Managed, Unbelievably Simple: A different kind of partnership
Giving small businesses the advantage of a professional IT staff and security without the overhead.
Responsive
“No Surprises” Fixed Rate
Unlimited Support
Partner
Our Approach is Different.
Everything you need is included.
Fully managed. You might have heard it before. But our approach is different. At ITPartners+ fully managed means one bill, no surprises, and everything you need is included. Our flat rate includes Office 365, multiple security measures, robust monitoring, network management, backup and business continuity as well as unlimited support.
And we don’t wait until you reach out. We regularly meet with you to discuss your IT environment and best practices enabling us to stay ahead of any issues. We are confident that we will earn your business every month.
FAST SUPPORT
We know your time is precious.
That’s why we don’t keep our partners waiting.
Our average email ticket response time hovers around five minutes or less and our phones are staffed by engineers.
Overall First Response Average
11.60
MINUTES
- Last 14 Days (Average)
NO ‘Press 1 or 2'
Go Straight to an Engineer!
We don’t do hold music; we do solutions. Give us a call and you get connected to our tech team. No frills, no fuss—just direct, effective support, exactly when you need it.
Fueling Your Growth
Your Company, Your Plan
Understanding your unique IT needs is our first priority.
Our initial assessment includes a personalized recommendation for fully managing your IT that takes into account the needs, budget, and growth plans of your business. Then our quarterly vCIO meetings make sure that the plan stays on target.
More proactive problem-solving equals more uptime for you.
Unlike a company that comes in only when there is a problem, our model is unique—we are more successful when you are running smoothly. That means more proactive problem-solving on our end and more uptime for you.
Peace of Mind: The Power of Continuity
Better than backups, our fully managed partners enjoy full business continuity through Datto. And, as a top tier Datto partner, ITPartners+ brings the expertise and resources to stay ahead in the ever-changing threat landscape.
REPUTATION AND RELIABILITY
Our Partners
Our fully managed partners describe us as responsive and reliable. We don’t overcharge, underdeliver, or hide behind confusing language. We document, communicate, and pursue resolutions with your security, budget and goals in mind.
- DBC Natural Holistic Health Center, West Michigan
And did we mention the button?
When you need us, hit the button. How does it work? Watch the video.
