Backup & Disaster Recovery

During a real-life disaster, ITPartners+ keeps this accountant working with no downtime.

Recently, while reassessing long-time client Hiestand & Co’s backup and disaster recovery (BDR) solutions, they noticed the firm’s Windows Server Backup was intermittently failing. Hiestand & Co is a certified public accountant (CPA) firm, so avoiding downtime, especially during tax season, is critical.

“I don’t want to spend any time worrying about my company’s IT needs and this Datto device saved me a lot of headaches when my server crashed. Not only did it keep me from losing my data, but I was able to get up and running on the Datto device in under an hour and was not really affected by loss of work due to ‘server downtime’,” explained Guy Hiestand, owner of Hiestand & Co.

Since 2010, Hiestand & Co has looked to ITPartners for business continuity needs, and the relationship has proved to be a positive one thus far. Kevin Damghani and his team have focused a lot of their attention on server application maintenance. This extra step saved Hiestand from worrying about any unwelcome downtime, making tax season far less taxing than it could have been without the Datto solution safely in place.

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