IT problems are unavoidable. No matter how well you know your software or understand your daily computerized tasks, sometimes things go wrong. And when they do, they have a tendency to stand in the way of your entire day, especially for companies with limited resources that can be dedicated to IT troubleshooting and repair.

Dealing with tech issues can be a challenge, especially when you’re facing frustrating issues with no idea how to fix them. Whether you have computers that won’t turn on, a wireless network that won’t connect, or viruses infecting your systems, there’s no reason to waste time and energy when there’s a better way.

IT Partners is Grand Rapids’ leading resource for on-demand tech support. In addition to our in-store and on-site services, we are pleased to offer custom help on your schedule for a wide range of industries and applications. No matter what you have in mind, we’ll be on hand to make things right again.

From medical offices to non-profit organizations, we can be your guiding light. With resources for virus diagnosis and elimination, software installation and maintenance, and so much more, there’s nothing we won’t do to ensure your business is up and running.

Dental and Medical

As a medical professional you’re very busy tending to patients, working with your team, and processing paperwork; you don’t have time to struggle through computer issues or troubleshoot server problems. When something goes wrong, it can interfere with your ability to provide care, causing crises your patients and your practice can’t afford.

In accordance with HIPAA, we are happy to provide service to your computer networks and your medical records software, ensuring you can access the information you need without interruption. We work with both dental and medical offices to provide regular support and maintenance in addition to setting up equipment, installing software, and more. Our technicians are also trained to provide assistance in multiple medical and dental platforms.

  • Dentrix

  • Dexis

  • Patterson EagleSoft


In modern manufacturing, computing power is a large part of effective operations. When your network goes down, is impacted by viruses, or is otherwise offline, the entire functioning of your business can be compromised. Instead of losing an entire day of business or worse, let our professionals take a look at your system, evaluate your issues, and efficiently get your manufacturing production back on line. With years of experience ensuring machines, programs, and other equipment are communicating as necessary, we can do it all.

From large businesses to small plants and processes, we have done many jobs in a variety of manufacturing settings, including:

  • Automotive

  • Plastic and mold injection

  • Tool and die applications

Small Businesses (1-50 Users)

Our bread and butter, small businesses drive the Grand Rapids economy by providing jobs, homes, and lives for millions of individuals across the greater metro area.

In a small company it’s not uncommon for resources—especially related to IT and specialty operations—to be limited. Rather than allowing your business to halt when technology issues arise, let IT Partners provide the guidance you need to ensure your business can continue to function without interruption. Our small business services are extensive, including:

  • Audio/visual tech support

  • Dexis

  • Computer installation and software installation

  • Virus removal

  • Hardware and software upgrades

  • Mobile phone and desktop phone setup

  • Maintenance and Managed IT Services

Medium Businesses (50-500 Users)

As a medium-sized business, you perhaps have the resources to maintain your IT environment, but that doesn’t mean you have time to take attention away from daily tasks when trouble arises.

Working with businesses across many industries (including restaurants, retail outlets, offices, warehouses, and so much more) we’re here when you need us.

With the ability to support a wide range of technological requirements, including systems and network maintenance, we are able to remedy your IT issues allowing you to continue to handle the more important requirements in your work day. IT Partners can handle almost anything, including:

  • POS systems for retail and restaurants

  • Server and network services

  • Accounting and business software suites

  • Managed IT Services

  • IT Department Partnerships

Non-Profit Organizations

Non-profit organizations come in a wide variety of functions, from community support to environmental efforts. When your NPO is struggling to work properly while facing technological challenges, our team is prepared to provide solutions to alleviate your burdens and ensure your systems are up to par.

With radically different needs from one organization to another, all non-profits have one key focus: to keep costs down in order to give back. When you choose our team of passionate IT professionals, you can count on resources customized to your unique needs. We realize your budget constraints, which is why it’s our goal to provide reliable assistance without hurting your bottom line. No matter what you’re trying to achieve, we’re here to help you get there.

Let us make a difference for you. When your company can’t handle your tech issues in-house with your current staff and systems needs, IT Partners is standing by.

We realize that not all operations are able to fully staff an IT team to handle a comprehensive range of problems, and we’re always here to give you the support you deserve.

From restaurants with point of sale system issues to server problems and viruses, we can make quick work of anything you’re up against.

Are you ready to learn more about why IT Partners is the right fit for your business? Drop us a line today and discover the freedom in outsourced IT management!

(616) 828-1010